We've all seen horror stories of having to be on hold for long periods of time after being told someone will be right with you, or being annoyed by having to call some central call center that barely speaks your language. Maybe you have had a bad experience yourself?
Well, here's another one of those. A man called his airline to confirm some his flight information and was put on hold for 15 hours.
The man, Andrew Kahn of Australia, called Qantas to confirm his flight from Australia to New York when he was told the next available representative will be with him and placed on hold.